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meet and exceed expectations.
All clients are the
same in what they expect: superior service, constant communication,
great results and reasonable costs. And at Arista PR, each client
is different in how we approach their business. Unlike some agencies
we don't employ cookie-cutter strategies and recycle plans. We roll
up our sleeves every day as partners with our clients to develop
the best PR plans that make sense for THEIR business.
A client should never have to
wonder what's happening on their account.
Every client of Arista
PR receives a weekly status report of all activities. Our account
teams hold weekly internal team meetings to make sure we stay on
track. And it's our practice to proactively communicate daily with
each of our clients. At the end of every month we provide a summary
of all the month's PR and marketing communications activities along
with a media coverage report.
No client should get a bill they
can't understand.
We operate on flat,
monthly retainer for all clients. This eliminates some of the traditional
agency/client concerns about budget ups and downs, surprises or
unmanaged expectations. A flat-fee retainer also helps our clients
manage their internal PR budgets. Each month they know in advance
what to expect and can plan in advance for agency PR costs. Our
flat-fee retainer approach helps ensure our clients get as much
PR expertise and service as they need, when they need it.
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